Privacy

Privacy policy

The person responsible for data processing is:

Etrona GmbH
Karlsplatz 3
80335 Munich
info@etrona.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider provides hosting and website presentation services for us. This serves to protect our legitimate interests in the correct presentation of our offer, which are outweighed by a balance of interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting

We collect personal data if you voluntarily provide it to us in the context of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we need the data in these cases to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of processing the contract and dealing with your enquiries. If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Datenweitergabe

Zur Vertragserfüllung gemäß Art. 6 Abs. 1 S. 1 lit. b DSGVO geben wir Ihre Daten an das mit der Lieferung beauftragte Versandunternehmen weiter, soweit dies zur Lieferung bestellter Waren erforderlich ist. Je nach dem, welchen Zahlungsdienstleister Sie im Bestellprozess auswählen, geben wir zur Abwicklung von Zahlungen die hierfür erhobenen Zahlungsdaten an das mit der Zahlung beauftragte Kreditinstitut und ggf. von uns beauftragte Zahlungsdienstleister weiter bzw. an den ausgewählten Zahlungsdienst. Zum Teil erheben die ausgewählten Zahlungsdienstleister diese Daten auch selbst, soweit Sie dort ein Konto anlegen. In diesem Fall müssen Sie sich im Bestellprozess mit Ihren Zugangsdaten bei dem Zahlungsdienstleister anmelden. Es gilt insoweit die Datenschutzerklärung des jeweiligen Zahlungsdienstleisters.

Entsprechendes gilt für die Datenweitergabe an unsere Hersteller bzw. Großhändler in den Fällen, in denen sie den Versand für uns übernehmen (Streckengeschäft).

Datenweitergabe an Versanddienstleister
Sofern Sie uns hierzu während oder nach Ihrer Bestellung Ihre ausdrückliche Einwilligung erteilt haben, geben wir aufgrund dieser gemäß Art. 6 Abs. 1 S. 1 lit. a DSGVO Ihre E-Mail-Adresse und Telefonnummer an den ausgewählten Versanddienstleister weiter, damit dieser vor Zustellung zum Zwecke der Lieferungsankündigung bzw. -abstimmung Kontakt mit Ihnen aufnehmen kann.

Die Einwilligung kann jederzeit durch eine Nachricht an die unten beschriebene Kontaktmöglichkeit oder direkt gegenüber dem Versanddienstleister unter der im Folgenden aufgeführten Kontaktadresse widerrufen werden. Nach Widerruf löschen wir Ihre hierfür angegebenen Daten, soweit Sie nicht ausdrücklich in eine weitere Nutzung Ihrer Daten eingewilligt haben oder wir uns eine darüber hinausgehende Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir Sie in dieser Erklärung informieren.

DACHSER SE
Thomas-Dachser-Str. 2
87439
Kempten

GLS Germany GmbH & Co. OHG
GLS Germany-Straße 1-7
36286
Neuenstein

Electromax Outlet Store GmbH
Harham 85
5760 Saalfelden
Österreich

Datenweitergabe an Inkassounternehmen
Zur Vertragserfüllung gemäß Art. 6 Abs. 1 S. 1 lit. b DSGVO geben wir Ihre Daten an ein beauftragtes Inkassounternehmen weiter, soweit unsere Zahlungsforderung trotz vorausgegangener Mahnung nicht beglichen wurde. In diesem Fall wird die Forderung unmittelbar vom Inkassounternehmen eingetrieben. Darüber hinaus dient die Weitergabe der Wahrung unserer im Rahmen einer Interessensabwägung überwiegenden berechtigten Interessen an einer effektiven Geltendmachung bzw. Durchsetzung unserer Zahlungsforderung gemäß Art. 6 Abs. 1 S. 1 lit. f DSGVO.

5. Google AdWords

a. Description and scope of data processing

We have integrated Google AdWords on our website. The provider is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The use of Google AdWords makes it possible to advertise our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and to display third-party advertising on our website. If a user clicks on a Google Ad-Words advertisement, a conversion cookie is stored on the user's computer. Conversion cookies do not serve to identify the user. Conversion cookies are used to track which sub-pages on our website were called up and whether a sale was generated or cancelled. The personal data is stored by Google in the USA. Google may pass this on to third parties.

b. Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has consented to this.

c. Purpose of the data processing
Google AdWords enables the display of Internet advertising in Google's search engine results and in the Google advertising network. For this purpose, we define keywords in advance by means of which an advertisement is displayed in Google's search engine results exclusively when the user retrieves a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords. The data obtained helps us to optimise our ads.

d. Duration of storage
Your data will be deleted when it is no longer required for our business processes and there is no legal obligation to retain it. We have no influence on the storage of data by the provider. You can reach the provider under the above contact details.

e. Possibility of objection and removal
Cookies are stored on the user's computer and transmitted by it. Therefore, users also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link www.google.de/settings/ads from any of the internet browsers he or she uses and make the desired settings there.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link www.google.de/settings/ads from each of the internet browsers used by him or her and make the desired settings there.
Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.

4. E-mail newsletter

E-mail advertising with newsletter registration
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.

5. Use of data for payment processing

Credit assessment
If we make advance payments, e.g. in the case of purchase on account, it is necessary for the conclusion of the contract in accordance with Art. 22 Para. 2 lit. a DSGVO to obtain information on identity and creditworthiness from service companies specialising in this (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss

Tesch mediafinanz GmbH
White width 5
49084 Osnabrück

CRIF Bürgel GmbH
Radlkoferstrasse 2
81373 Munich

arvato infoscore GmbH
Rheinstrasse 99
76532 Baden-Baden

Deltavista GmbH
Freisinger Landstrasse 74
80939 Munich

Reasonable measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described below. After complete processing of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

6 Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any ratings collected, as well as to offer Trusted Shops products to buyers after they have placed an order.

This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, which prevail in the context of a balancing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content Delivery Network) within the framework of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted 90 days after creation at the latest.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, the email address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Further details, including objections, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

7. Cookies

In order to make visiting our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

Not accepting cookies may limit the functionality of our website.

8. Sending of evaluation reminders by e-mail

If you have given us your express consent to do so during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit a rating of your order via the rating system we use.
This consent can be revoked at any time by sending a message to the contact option described below.

Rating reminder through Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a rating reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

9. Contact options and your rights

As a data subject, you have the following rights:

• Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
• Pursuant to Art. 16 DSGVO, the right to demand the correction of incorrect or incomplete personal data stored by us without delay;
• Pursuant to Art. 17 DSGVO, the right to request the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression.
  - for the exercise of the right to freedom of expression and information;
  - to comply with a legal obligation;
  - for reasons of public interest; or
  - for the assertion, exercise or defence of legal claims is necessary;
• Pursuant to Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
  - the accuracy of the data is disputed by you;
  - the processing is unlawful, but you object to its erasure;
  - we no longer need the data, but you need them to assert, exercise or defend legal claims, or
  - you have objected to the processing in accordance with Art. 21 DSGVO;
• Pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
• Pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Privacy policy erstellt in Kooperation mit Wilde Beuger Solmecke Rechtsanwälte.